The card details shown on the receipt provided by a merchant will contain the last four digits of your Virtual rather than your physical... Google keeps all payment information on secure servers. Do I need to have my phone nearby to use Fitbit Pay? How long am I able to receive assistance for? Who can use the Westpac skills and what accounts are eligible? Why is this? Why? How do I know that a PayID belongs to the correct person? Can I include a description with in my Siri payment? Why am I asked to complete verification when I add my card to Apple Pay? What is the ‘Estimated Total Repayment’ of SmartPlan? With this app you can do so much more of your banking, … How do I change the Westpac Keyboard default account? What is the account overview in Westpac Online Banking and Mobile Banking? I received an SMS notifying me that the deposit wasn't processed, and I have already destroyed the cheque. Android, Google Pay and Google Play are trademarks of Google Inc. Mastercard, PayPass and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated. I have power of attorney over the deceased’s accounts, does this still stand after their passing? What are the phrases I can use with Siri? Can I use Fitbit Pay if I am overseas in the same way as I would in Australia? I have additional questions about my account. How do I set up a credit card repayment reminder in Westpac Live Online Banking? Simply use the Fitbit app on your smartphone to add your Westpac Mastercard or Visa card to your Fitbit watch. Are mobile payments from my mobile secure? Will mobile payments work if I have a case on my mobile? Are there any changes to my statement when I have a SmartPlan? Not recommended on public or shared devices Sign in. Can I continue to access my funds prior to receiving my new card? What if the app is not accepting my fingerprint after registering? Which Westpac business accounts are eligible for Osko Payments? How do I reset my business user password? What happens when I fill in the online form? What devices are eligible to use Travel Companion? What if I require another copy of the letter posted to me? If I don't have biometrics set up on my iPhone, can I still use Siri? Which Westpac business accounts are eligible for linking to an ABN PayID under a Business profile? Can I use Apple Pay to get cash out at a merchant / retailer? How do I wear and care for the Centsitive Objects Slimline Keeper? What is the Centsitive Objects Band + Chain? Can someone else use the Google Assistant to access my Westpac accounts? Can I choose the one I want to use for the transaction? What should I do? What do I do? How do I change the account displayed in Quick Balance? Can I see my transactions in Apple Wallet? How do I change my Westpac Online daily payment limit? How do I make a payment with my Garmin smart watch? What amounts are eligible for SmartPlan (“Eligible Amounts”)? How do I make a contactless transaction using my mobile? Why? When can I use Online Banking to manage my Term Deposit? Do I need an iPhone to use Westpac Mobile Banking on Apple Watch? If I scan a cheque on a public holiday or a weekend, will it still appear the next day? Is there a limit on the value of purchases I can make using my mobile? How do I set up a credit card repayment reminder in the Westpac Mobile Banking app? I’ve been able to Pay to Mobile for a while. If I delete the Windows App from my phone can I download it again? Do both account holders have the same level of authority? How do I enable the Westpac Banking skill? What happens if I scan my fingerprint incorrectly more than 5 times? How will my personal information be shared with Garmin? Some branches now open weekends. The mobile phone you use for Google Pay needs to be registered for SMS Protect® to verify the cards you add. How long can I stay signed in to Westpac Online Banking? Do I have to upgrade my Pay to Mobile to a PayID? How do I change my credit card repayment reminder preferences in Westpac Live Online Banking? How do I update my email? I have an Android device, can I access an Instant Digital Card? We use cookies to secure and tailor your web use. Will the Digital Mail be the same as paper mail? Westpac Pay by Westpac New Zealand Similar Play App Stats is the most popular Google Play Store Optimization & SEO tool. What should I do if I think my account has been compromised? I don't recognise a Direct Debit transaction. What are the interest rates on your credit cards? I need another copy of my last month’s statement. I can see my Card in Samsung Pay but my transaction is declined. Can I use Garmin Pay if I am overseas in the same way as I would in Australia? What do I do with the cheque after submitting it? Which banking tasks can I perform using the Westpac Keyboard? There is no fee charged by Westpac to add your card to Google Pay. I've registered my PayID, but I want to use it at another bank, what do I do? Will I still be able to view my BT accounts within Westpac Online Banking? Read the disclosure documents for your selected product or service, including the Terms and Conditions or Product Disclosure Statement, before deciding. How do I turn on/off the travel notifications? How do I change the PIN for my Digital Card? Can I use assistive technology to access my Digital Card details? Use your smartphone or tablet to check your balance, transfer funds between your accounts or to a friend or family member. What happens if I don’t receive an email notification? Westpac to sell its operations in Fiji and PNG. How many accounts can I link my PayID to? Once I've linked my Westpac Online Banking to Google Assistant, how do I use it? How can I customise an invoice number in Biz Invoice? What happens if my Samsung device is lost or stolen? A valid Token Key is required to make an Google Pay payment. I’ve received a reissued or replacement Westpac card; do I need to update my card information in Samsung Pay? 2. Applying for Bill Pay Here’s what to do To open a Westpac personal bank account, you’ll need to provide us with a signed and completed personal account opening form, along with some current identification documents. Westpac One customers with Mastercard Credit or Debit cards can now make contactless payments on their Android 5.0+ phones using Westpac Pay. Google Pay is available on compatible Android phones with Near Field Communications (NFC) technology. Can I use Westpac PayWear with my smart watch? Does SmartPlan change my credit card limit? How do I wear and care for the Centsitive Objects Nostalgia Pin? What is the credit card repayment reminder? How do I see Quick Balance on my Apple Watch? I've received a message to call Westpac on the ‘Verification Needed’ screen, why? What do I do? Can I get a replacement card online? Why do I have to set a PIN for my Digital Card? How do I get the Westpac Mobile Banking app on Apple Watch? What is the Centsitive Objects by Hayden Cox range and how much does it cost? When you’re out and about you can use your mobile phone to pay for goods and services by simply tapping it against the merchant’s payment terminal as you would a contactless card - simple. How do I stop payments to my PayID or de-activate my PayID? I need a new PIN for my credit card or Handycard while I’m overseas. Unless otherwise specified, the products and services described on this website are available only in Australia from Westpac Banking Corporation ABN … How do I cancel the mobile payments feature? I want to sell my device and get a new one, how do I make sure no-one can use my cards? Can I use my Digital Card details to make online transactions? If I restore the default settings on my Garmin smart watch or delete my cards from Garmin Pay, does this impact my physical cards? Westpac Pay is the quick, easy and secure way to pay for everyday items. Our notice explains how we use cookies and how you can manage them. How do I find out more about the Transport for NSW Contactless Payments Trial? I deposited a cheque at the branch and it was rejected, why? If an account at another financial institution cannot accept Osko payments, what happens? Pay anywhere that accepts contactless payments with your Fitbit. What are the product specifications for the Westpac PayWear Essentials range? Do I need to do anything to get ready to be able to use PayID? Why do I need to complete verification when adding my card to Google Pay? What do I do if my Global Currency Card is lost or stolen? What is Apple Pay, where can I find more information on Apple Pay? What is the Centsitive Objects Incognito Pin? If I have Face ID capability on my device, do I have to use Face ID sign in for Mobile Banking? If I’ve reported a fraudulent transaction on my card, will I still be able to use my Digital Card details? Is it possible to change the ATM / EFTPOS limits on my Handycard? To use Westpac Pay, download the app from the Google Play Store and install it on to your phone. What do I do if my PayWear Card or complimentary black Keeper included in the Essentials starter pack is faulty? If my mobile runs out of battery, or I have it turned off, can I still use it to make a contactless transaction? Do I need to use my card PIN with Apple Pay? What happens if I have Card Autopay on my account? What is Siri and how do I set it up on my iPhone? Which mobile devices can I use to see my Digital Card details? What are the permissions I’ll see on my phone and why are they requested by the Westpac Android Mobile Banking App? Do I need to have Westpac SMS Protect to set up a PayID? What will happen when my card expires? Unless otherwise specified, the products and services described on this website are available only in Australia from © Westpac Banking Corporation ABN 33 007 457 141 AFSL and Australian credit licence 233714. Manage Term Deposit online - what if more than one person needs to authorise changes? Where can I find the option to approve a Term Deposit renewal? My physical card has expired. Manage Term Deposit online - can I give third party account access to a person/organisation and how do I set it up? How do I make a BPAY® payment using Online Banking? What should I do if I have issues creating a PayID or making or receiving PayID payments? Do I still get reward points when I use Apple Pay? What do I do if I have issues with the Beem It app? Do I need to let Westpac know if I change my email address? 6 How easy is it to open a … Find out more. Is there a limit on the value of purchases I can make using my Westpac PayWear? Do I need to have my phone nearby to use Garmin Pay? What do I do now? How do I arrange for Mobile Payments to be blocked if my phone becomes lost or stolen? When the Westpac Banking for iPad app is updated, will I need to reset fingerprint sign in? Why hasn't my mobile payment gone through? Why do I need to input the value when it’s on the cheque? • Automatic same day settlement to your Westpac account**. Can I cancel or dispute a pending transaction? (bank feeds). Is Face ID sign in more secure than 4 digit Passcode or fingerprint simplified sign in? Can I cancel a SmartPlan once I have set it up? Do the Westpac Group and Hey You share any customer details? I can see my card in my Fitbit but the transaction is declining. How do I notify Westpac if I’m going overseas? Why don’t the card details on the merchant’s receipt match my physical card number? If you make a transaction of over $200 you will be prompted... All branches are open: Why can't I deposit into my credit card account like I am used to doing via the branch or ATM? Is Westpac Keyboard available on all messaging apps? Why can't I select more than $500 for the Cardless Cash amount? What measures can I take to protect my information? My Westpac Handycard does not have a CVC, what can I do? Can I use Apple Pay as a backup if lose my physical card? How many SmartPlans can I have on my account? There is no fee charged by Westpac to add your card to Google Pay. Which devices are eligible for the Westpac Keyboard? What if there are no participating Hey You cafes/businesses in your area? Pay with your phone With your choice of wallets you can now carry your eligible Westpac cards with your smartphone. When the Westpac Banking for iPad app is updated, will I need to reset my 4 digit passcode? Conditions, fees and charges apply. Is my Digital Card safe if my phone is stolen? Where can I find the $5 Hey You credit offer T&Cs? What is the minimum amount that a Term Deposit can be managed using Online Banking? If you’re a full time tertiary student studying in Australia, you’ll pay $0 monthly service fee on the Westpac Choice account for the duration of your studies in Australia (because you’ll have better things to spend your money on than bank fees). App Store is a service mark of Apple Inc. Android is a trade mark of Google Inc. Westpac Personal Personal Home Everyday banking Home loans Credit cards Personal loans Insurance KiwiSaver Investments FX, travel & migrant Help me with my money Ways to bank Apps Westpac One® CashNav Westpac Pay Westpac One App Terms and … How is PayID different? • Pay … Can I add my cards to more than 1 device? Can I use my Digital Card once my physical card has been received? How can I export a detailed transaction history? Are there any additional fees for using credit card repayment reminder? Can more than one person’s face be stored on the iPhone X? Does the removal of the Online Keypad mean it is less secure now? When adding your card Google will preauthorise a small amount... A valid Token Key is required to make an Google Pay payment. Which Westpac personal accounts are eligible for Osko® payments and linking to PayIDs? Do I need to re-enrol it? How do I protect myself from Online Banking fraud? What do I require to successfully add a Card to Garmin Pay? What do I need to do if I am a US citizen or tax resident? What is the difference between selecting CHQ or SAV rather than the Mastercard payment option for my Mastercard Debit card? No need to take your cards out of your wallet - just use your phone to make purchases and scan your loyalty card at the checkout to collect points. Can I view my Digital Card details in Mobile Banking on my iPad or tablet? My physical card has expired. Full details are available on request. Can I stop the Travel Notifications from being sent to my Apple Watch? Why am I being redirected back to the Mobile Banking app when trying to pay some Payees? 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